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Trev7
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Message 1 of 2
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MY monitor pops up with power button is locked and shuts off randomly.

HP Recommended
Hp 32s / 2UD96AA

My monitor just started to come up with this “power button is locked” message. Everytime I unlock the power button the message will appear again. I have bought a new power supply cord, but it didn’t change anything. Sometimes it won’t happen during the day, but then it will start too. Don’t know what the problem could be, but I want to fix it.

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Trev7, Welcome to the HP Support Community!

 

◦ If the power button is locked, press, and hold the power button for 10 seconds to unlock the power button function.

 

◦ If the power button is unlocked, press, and hold the power button for 10 seconds to lock out the power button function.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

KUMAR0307
I am an HP Employee

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