MacBook Pro is not recognizing HP VH240a as external monitor

[ostrtanja]

My MacBook Pro is not recognizing HP VH240a as an external monitor. 

I tried all steps from related issue comments, but it did not help.

Could you share the instructions to get this issue sorted?

https://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/MacBook-Pro-is-suddenly-not-recognizin...

[Treeko]

Hi @ostrtanja 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing connectivity issue with your MAC and HP monitor.

Please ensure the OS and all drivers are updated and try again. Let me know if there is an error message.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support

[ostrtanja]

OS and all drivers are up-to-date.

I've already performed all steps from same thread, and nothing helped.

Could you send me instructions to private messages same as Nirvana_95 did in this reply? https://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/MacBook-Pro-is-suddenly-not-recognizin...