• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Pavilion 23-g010 All-in-One
Microsoft Windows 10 (64-bit)

Hello, I was alerted by my son that his Minecraft was not loading, it said it was due to Pixels not being accelerated, and after much research of trying to resolve this error, nothing happened. I even tried downloading the newest version of AMD Driver, as suggested by the Minecraft IRC. 

 

I need help as to fix this issue.

Any help would be appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@whazzupman33

 

Please read the posts by redscarlett to see how he solved the problem that you are having.  I hope this helps you.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

6 REPLIES 6
HP Recommended

@whazzupman33, welcome back to the forum.

 

If you haven't done so, you should contact Minecraft's Tech Support for help.  They know their game better than anyone and should be able to help you.  It could be any number things causing the problem.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

Hello Young_geekster:

 

It not quite a easy problem. I had the same problem too. I've add extra memory to enable dual channel access and driver updated. On my Slimline 450-a24, now my niece is happy as a clam in high tide.

 

Regards Redscarlett

HP Recommended

Thank you for the information, @redscarlett.  I appreciate your Hello, but if you saw me you would know I am not young. :TongueOut:

 

If I understand correctly, you solved the problem by increasing the memory so it was operating in dual channel and updating the video driver.  Is this correct?



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

That is correct Geekster. Microsoft WEI with 450-a24, only one slot for memory was 5.9. With twin memory cards WEI jump to 7.3. I hope the people you are helping has Graphic for WEI greadter than 4.5. It make the program less jerky.  Desktop Graphic on Windows 10 is a fixed 9.9 Sorry for the late reply, sytem graphic driver default mare.

 

Regards redscarlett

HP Recommended

@whazzupman33

 

Please read the posts by redscarlett to see how he solved the problem that you are having.  I hope this helps you.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended
The issue has been resolved, I fixed it with just a simple restart of my computer, but thank you for the helpful responses!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.