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DhHays
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Monitor HP 2009m - Using as a 3rd Monitor Display but it will not work with new Surface

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Surface Pro
Microsoft Windows 10 (64-bit)

I have 2 monitors connected to my Surface Pro Display "3" is a HP 2009m (I know old-but the setup works with my husbands Surface) - I cannot get the display to work with my new Surface Pro. If I go to Advance Display Settings - Display 3 - it lists the it as HP 2009 - and shows the following says "Display 3 isn't active" how do I fix?

DhHays_0-1592842294198.png

 

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praveen196
HP Support Agent
HP Support Agent
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@DhHays Welcome to HP Community!

 

I understand that you are unable to connect the 3 rd monitor.

 

Extending the desktop

1.                    Click Start , and then click Control Panel. 

2.                    Under Appearance and Personalization, click Adjust screen resolution. ... 

3.                    Use the Multiple displays drop-down list to select one of the following options: ... 

4.                     (Optional) To adjust the resolution, select a monitor and choose a resolution from the drop-down list.

 

Please refer to the below link.

 

https://support.hp.com/in-en/document/c01950657

 

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