Monitor Questions

[XNBK]

Hello I have bought a used monitor and I noticed that some buttons on the back of the menu do not work. But it says that "I" has a 1 year guarantee but I can use it even though I do not have a receipt and that I bought it used. It is also stated that the end date for Standard warranty is 2019-02-09, but Care Package is 2020-02-09. Can i return it and get the buttons behind the monitor fixed or is it not possible?

[The_Fossette · Accepted solution]

@XNBK,

Welcome to the HP Support Community!

I recommend you contact support and they will assist you in this regard.

Here is how you can get in touch with tech support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!