Monitor disconnnects when computer goes in stand by or I att... - HP Support Community

KatrinaB · ‎01-26-2021

1. The Monitor disconnects if the computer goes in stand by and does not reconnect unless I shut the computer down manually pressing the off button and then turn it on again in the same manner.

2. When turning off the computer the monitor disconnects before the operation is complete. The computer does not turn off and I cannot solve the problem because the monitor is black. I have to turn off the computer manually pressing the off button till it shuts down.

When I turn on the computer again the monitor connects.

i have connected several monitors and tried different cable types and this has no influence on the issue.

Prométhée · ‎01-26-2021

Hi

try update your graphic driver

https://support.hp.com/us-en/drivers/selfservice/swdetails/omen-by-hp-obelisk-desktop-pc-875-1000i/2...

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Monitor disconnnects when computer goes in stand by or I attempt to turn it off

Create an account on the HP Community to personalize your profile and ask a question