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- HP Community
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- Re: Monitor gets no signal from computer

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11-28-2019 05:45 PM
My monitor receives no signal from my computer. I’ve tried turning both on and off, unplugging and plugging the HDMI cord in, and using a new cord and monitor but no signal is received no matter what. It was working previously but I had moved houses and not used it for a while.
12-01-2019 09:56 AM - edited 12-01-2019 10:00 AM
@TroupDude
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
Before troubleshooting startup issues, remove or disconnect all discs and devices from the computer.
- Step 1: Remove discs and devices
- Step 2: Perform a hard reset
- Step 3: Run hardware diagnostic tests
- Step 4: Refresh or reset your PC. Click here: https://support.hp.com/in-en/document/c04718479 to complete the troubleshooting steps.
And, also refer to this document: https://support.hp.com/us-en/document/bph04760 Display or Monitor is Blank (Black) after Starting the Computer (By end of the article, you will be able to fix the issue )
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee