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TroupDude
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Message 1 of 2
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Monitor gets no signal from computer

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HP ENVY 750-287c

My monitor receives no signal from my computer. I’ve tried turning both on and off, unplugging and plugging the HDMI cord in, and using a new cord and monitor but no signal is received no matter what. It was working previously but I had moved houses and not used it for a while.

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Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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@TroupDude
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Before troubleshooting startup issues, remove or disconnect all discs and devices from the computer.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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