cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Yesterworld
New member
2 1 0 0
Message 1 of 3
235
Flag Post

Multiple monitor/ Covered HDMI question

HP Recommended
HP Pavilion Gaming Desktop PC TG01-0000i (8BG56AV)
Microsoft Windows 11

Good morning/afternoon/evening everyone. Thank you for taking some time to read this.

I have an HP Desktop ( Model TG01-1120) that i currently have with two monitors.

I am looking for a way to hook up to a third monitor. Currently one is plugged into the only hdmi port and the other one with a HDMI to DVI port. There is actually a third HDMI port on the upper left part of the back of the desktop. This was covered by a black piece of plastic. I tried connecting it to the third monitor with a cable, but no luck.

I have tried using the following with no luck:

  • HP Dock USB-C G5. This comes with a thunderbolt usb c plug, but my desktop doesn't seem to be compatible.

  • USB 3.0 to HDMI adapters haven't worked either.

  • Direct USB to HDMI were not helpful either.

Any suggestions would be greatly appreciated. Again, thank you for your help and time.

Specs are below for reference.

  • Intel Core i5 10th Gen 10400F 2.9GHz Processor

  • NVIDIA GeForce GTX 1650 4GB GDDR5

  • 8GB DDR4-2666 RAM

  • 256GB Solid State Drive

  • Microsoft Windows 11 Home

  • 3-in-1 Media Card Reader

  • 10/100/1000 Network

  • 1x1 802.11ac Wi-Fi+Bluetooth Combo

2 REPLIES 2
banhien
Level 20
Level 20
100,025 39,065 12,995 27,304
Message 2 of 3
Flag Post
HP Recommended

@Yesterworld wrote:

There is actually a third HDMI port on the upper left part of the back of the desktop. This was covered by a black piece of plastic. I tried connecting it to the third monitor with a cable, but no luck.


@Yesterworld 

 

The specs of your machine is

 

               https://support.hp.com/nz-en/document/c07955567

 

It has dedicated  NVIDIA® GeForce® GTX 1650 (4 GB GDDR5 dedicated) therefore iGPU is disable that why its HDMI port is covered by a black piece of plastic.

 

 >>>>> Direct USB to HDMI were not helpful either

USB to HDMI  with DisplayLink Certified should work for example

 

            USB-A to HDMI adapter

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No
Yesterworld
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Appreciate the response. I'll try the adapter.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation