-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Video, Display and Touch
- Multiple monitor/ Covered HDMI question

Create an account on the HP Community to personalize your profile and ask a question
06-27-2022 04:37 PM
Good morning/afternoon/evening everyone. Thank you for taking some time to read this.
I have an HP Desktop ( Model TG01-1120) that i currently have with two monitors.
I am looking for a way to hook up to a third monitor. Currently one is plugged into the only hdmi port and the other one with a HDMI to DVI port. There is actually a third HDMI port on the upper left part of the back of the desktop. This was covered by a black piece of plastic. I tried connecting it to the third monitor with a cable, but no luck.
I have tried using the following with no luck:
HP Dock USB-C G5. This comes with a thunderbolt usb c plug, but my desktop doesn't seem to be compatible.
USB 3.0 to HDMI adapters haven't worked either.
Direct USB to HDMI were not helpful either.
Any suggestions would be greatly appreciated. Again, thank you for your help and time.
Specs are below for reference.
Intel Core i5 10th Gen 10400F 2.9GHz Processor
NVIDIA GeForce GTX 1650 4GB GDDR5
8GB DDR4-2666 RAM
256GB Solid State Drive
Microsoft Windows 11 Home
3-in-1 Media Card Reader
10/100/1000 Network
1x1 802.11ac Wi-Fi+Bluetooth Combo
06-27-2022 11:38 PM
@Yesterworld wrote:There is actually a third HDMI port on the upper left part of the back of the desktop. This was covered by a black piece of plastic. I tried connecting it to the third monitor with a cable, but no luck.
The specs of your machine is
https://support.hp.com/nz-en/document/c07955567
It has dedicated NVIDIA® GeForce® GTX 1650 (4 GB GDDR5 dedicated) therefore iGPU is disable that why its HDMI port is covered by a black piece of plastic.
>>>>> Direct USB to HDMI were not helpful either
USB to HDMI with DisplayLink Certified should work for example
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.