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‎01-05-2020 01:07 PM

HP Recommended
Product: HP 2311X
Operating System: Microsoft Windows 10 (64-bit)

I have a problem with my Monitor especially with i play video games and don't tell me it's the graphic card problem because i have tested my PC with another Samsung monitor for 2 hours of playing video games and nothing happened so I'm sure the problem is from HP¨monitor

the problem is when i play videos games the monitor completely turns off for about 2 seconds and turns on back and after less than 1 minute turns off back and off etc...

any help please ?

1 REPLY 1

‎01-08-2020 11:24 AM

HP Recommended

@IMADLARA

Thank you for posting on the HP Support Community.

 

This sounds like hardware related issue with the HP Monitor. Hence, I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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