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HP Recommended
HP Pavilion All-in-One - 24-r124

My HP desktop screen goes black for a few seconds every time a video advertisement pops up when I'm on the internet.  It's very annoying, is there a way to correct this and stop the ads from disrupting me?  

1 REPLY 1
HP Recommended

Hi @hmmartin78,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Well, for the third-party videos and ads, I am afraid, there is nothing to stop. However, make sure you have an anti-virus installed to protect from any malware while browsing. 

 

Also, check if the cables are connected properly and not loose. 

 

Also. check if the BIOS, windows update, and graphic drivers are up to date. Click here

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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