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‎02-24-2022 10:46 AM

HP Recommended
Product: HP Pavilion All-in-One PC 27-d0000i (7RC38AV)
Operating System: Microsoft Windows 11

I am trying to connect two monitors to my PC. My HP only has one HDMI output port. I am using that for my first monitor. I am trying to use the USB-C port to connect my second monitor with its HDMI port. When I first plugged in the USB-C to HDMI adapter, windows 11 said it didn't recognize the device, that it was malfunctioning. Before I take it back to the store, I wanted to make sure the problem wasn't on my end. I have checked that the display drivers are up to date. I have checked the cord connections and I have restarted my computer. Any suggestions?

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1 REPLY 1

‎02-24-2022 11:46 AM - edited ‎02-24-2022 11:48 AM

HP Recommended

@Brooke395 -- welcome to this peer-to-peer discussion forum. It is not a path to HP Support.

 

Please see: Solved: USB-C to HDMI not working - HP Support Community - 8313279

 

That seems to be similar to your issue.

 

Also, see: https://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Adding-two-monitors-to-my-HD-All-in-On...

 

for another similar issue.

 

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