-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Video, Display and Touch
- My HP doesn't recognize the second monitor.

Create an account on the HP Community to personalize your profile and ask a question
02-24-2022 10:46 AM
I am trying to connect two monitors to my PC. My HP only has one HDMI output port. I am using that for my first monitor. I am trying to use the USB-C port to connect my second monitor with its HDMI port. When I first plugged in the USB-C to HDMI adapter, windows 11 said it didn't recognize the device, that it was malfunctioning. Before I take it back to the store, I wanted to make sure the problem wasn't on my end. I have checked that the display drivers are up to date. I have checked the cord connections and I have restarted my computer. Any suggestions?
02-24-2022 11:46 AM - edited 02-24-2022 11:48 AM
@Brooke395 -- welcome to this peer-to-peer discussion forum. It is not a path to HP Support.
Please see: Solved: USB-C to HDMI not working - HP Support Community - 8313279
That seems to be similar to your issue.
for another similar issue.