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HP Recommended
HP All-in-One - 24-e015xt
Microsoft Windows 11

My all in one PC when I plug the power cord in is giving off a loud beeping noise with a black screen what do I do please help.

1 REPLY 1
HP Recommended

Hi @Terrill9273,

 

Welcome to HP Support Community.  ,


Thank you for posting your query, I will be glad to help you.

 

If your HP All-In-One computer is making a beeping noise and displaying a black screen, it indicates a hardware issue. The beeping noise is likely a POST (Power-On Self-Test) code generated by the computer's BIOS (Basic Input/Output System) to indicate a problem with a hardware component. Here are some steps you can take to troubleshoot and potentially resolve the issue.

 

  • Check for Loose Cables: Ensure that all cables, including the power cable and any peripheral connections (such as keyboard, mouse, and monitor), are securely connected to the computer.
  • Reseat RAM: Sometimes, reseating the RAM modules can resolve issues. Turn off the computer, unplug it from the power source, and then open the case (if it's a desktop). Carefully remove and reseat the RAM modules one at a time. Make sure they are properly aligned in their slots.
  • Check for Beep Codes: Listen to the pattern of beeps. Different beep patterns can indicate specific hardware issues. Refer to your computer's manual or HP's documentation to decode the beep pattern and identify the problem.
  • Disconnect Peripherals: Disconnect all external devices and peripherals (such as printers, external hard drives, and USB devices) from the computer. Sometimes, a faulty peripheral can cause startup issues.
  • Check the Display: If the screen remains black, try connecting your computer to an external monitor or TV to see if the issue is with the built-in display. If an external monitor works, it may indicate a problem with the internal display or graphics hardware.
  • Inspect for Physical Damage: Check for any physical damage to the computer, such as bent or damaged connectors, loose components, or signs of overheating (e.g., a burnt smell).
  • Reset CMOS: Resetting the CMOS (Complementary Metal-Oxide-Semiconductor) settings can sometimes resolve hardware-related issues. To do this, consult your computer's manual for instructions on how to clear the CMOS. Be cautious when performing this step, as it can reset BIOS settings.
  • Test with Minimal Hardware: If possible, disconnect all unnecessary hardware components (e.g., additional RAM, expansion cards) and leave only the essential components connected to see if the issue persists.
  • Check for Dust: Dust and debris can accumulate inside the computer and cause overheating or other issues. Clean the interior of the computer using compressed air, especially if it hasn't been cleaned in a while.
  • Hardware Diagnostics: Some HP computers come with built-in hardware diagnostics tools that can help identify and diagnose hardware problems. Consult your computer's manual for instructions on how to access and run these diagnostics.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.