• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Stuck on a Black Screen? Quick Fixes for Your HP Desktop! Click here for the details.
HP Recommended

Suddenly off the screen and not on

 

1 REPLY 1
HP Recommended

Hi @Sourabhmondal,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

If your HP monitor suddenly turns off and cannot be turned back on, here are some steps to troubleshoot the issue.

 

Check Power Supply:

  • Ensure that the power cable is securely connected to both the monitor and the power outlet.
  • Try plugging the monitor into a different power outlet to rule out an outlet issue.

Inspect Power Button:

  • Make sure the power button is not stuck or damaged.

Check Power Indicator Light:

  • Look for a power indicator light on the monitor. If it's off, the monitor is not receiving power.

Examine Cables:

  • Ensure that all cables (HDMI, DisplayPort, DVI, VGA) are properly connected to the monitor and the computer.
  • Try using different cables or ports to narrow down the issue.

Test with Another Device:

  • Connect the monitor to a different computer or device to see if the issue persists. This helps determine whether the problem is with the monitor or the original connection.

Reset the Monitor:

  • Some monitors have a reset button or can be reset to factory settings via the on-screen display (OSD) menu. Consult your monitor's manual for instructions.

Check for Overheating:

  • Make sure the monitor has proper ventilation and is not overheating. Remove any objects blocking the vents.

Inspect for Physical Damage:

  • Check the monitor for any signs of physical damage that could affect its operation.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.