My laptop is under warranty and my laptop screen is damaged... - HP Support Community

Puja2001 · ‎12-25-2021

can I replace my hp laptop screen under warranty

itsmyname · ‎12-26-2021

@Puja2001 -- welcome to this peer-to-peer discussion forum.

I think that none of the volunteers who participate in this forum can answer your question, except to recommend that you directly contact HP Support, to open a claim against the warranty.

I do not know if "accidental damage" will be covered by the HP Warranty, if that is what happened.

Prométhée · ‎12-26-2021

Hi

@Puja2001

You can always try
But, no, unless you have taken out a specific guarantee / insurance.
the warranty, manufacturer does not work in case of breakage
Just read this document

HP PCs - Damage Not Covered by the HP Standard Limited Warranty | HP® Customer Support

If you buy a car, and you hit a wall, you won't be able to make the seller's warranty work.
Only your personal insurance if it covers this
is not it ?!

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itsmyname · ‎12-26-2021

@Puja2001 -- did you purchase the computer on a premium credit-card? One of the benefits of using a "gold-card" may include coverage for accidental damage. Talk to the bank that issued such a card about coverage.

My laptop is under warranty and my laptop screen is damaged can i replace it under warranty

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