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HP Recommended

can I replace my hp laptop screen under warranty 

3 REPLIES 3
HP Recommended

@Puja2001 -- welcome to this peer-to-peer discussion forum. 

 

I think that none of the volunteers who participate in this forum can answer your question, except to recommend that you directly contact HP Support, to open a claim against the warranty.

 

I do not know if "accidental damage" will be covered by the HP Warranty, if that is what happened.

 

HP Recommended

Hi

@Puja2001 

You can always try
But, no, unless you have taken out a specific guarantee / insurance.
the warranty, manufacturer does not work in case of breakage
Just read this document

HP PCs - Damage Not Covered by the HP Standard Limited Warranty | HP® Customer Support

If you buy a car, and you hit a wall, you won't be able to make the seller's warranty work.
Only your personal insurance if it covers this
is not it ?!

 

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HP Recommended

@Puja2001 -- did you purchase the computer on a premium credit-card? One of the benefits of using  a "gold-card" may include coverage for accidental damage.  Talk to the bank that issued such a card about coverage.

 

 

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