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11-29-2020 10:56 PM
The computer turns on, HP logo displays, and then the screen goes blank, well I’m not sure if I should even say blank because the loading icon just spins and spins and spins like it wants to load but it doesn’t. I can’t touch the screen and where I touch it’ll show...... I’ve tried all reboots I can and still nothing 😕 what can it be?
11-30-2020 05:58 AM
no model PC no product number told. nnnnnnnABA#
it is not a DEAD PC, just W10 is dead sure. and sorry I am for your plite.😑
It is not blank that is windows crashing, we cold boot all W10 PCs 3 times to activate the MS w10 auto repair mode.
that is next....
NO PC told as AGE can not be learned by me.
1: RTC coin cell bad. replace it. (aka, NVRAM CMOS battery )
2: HDD is bad, if is HDD it can be bad at 5year mark (world avg)
3: OS is corrupted . (if HDD passes test run HP recovery)
4: run the HP diagnostics yet?
5: in my shop I boot the PC with my free, Linux demo , off USB stick. lick TRY ME, i then see desktop I find DISKTEST and test the HDD0, if fail BINGO, No OS recovery can work with and bad HDD boot drive, not ever,
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