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HP Recommended
HP TouchSmart 6101030f
Microsoft Windows 7 (64-bit)

Bought On1 photo program.   Message "Open GL3.3" or later is required for this applicaion to run. Where can I upgrade to the "Open GL3.3" which I believe is the video card? I've looked all over and tried things without success.

5 REPLIES 5
HP Recommended

Welcome to the forum @bratgrub

 

Try updating your Intel Graphics driver:

 

Intel® Driver & Support Assistant:

 

https://downloadcenter.intel.com/download/24345/Intel-Driver-Support-Assistant

 

REO

HP Recommended

In doing research on the Open GL3.3, it is part of the graphics drivers as @REO51ST indicates with the link.  However, the graphics section on an AIO, such as yours, might be to old to run that version of Open GL3.3, since that PC is very much like a laptop, as far as graphics are concerned and that PS was produced 1-Feb-2011.  It might require a newer graphics chip (not replaceable) or a discrete graphics card.  That PC can accept MXM version: Type A graphics cards.  Hard to find and not guaranteed to work on that PC.


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HP Recommended

Thanks for your help.

HP Recommended

Thanks for your help. I think you're right about the computer being to old. Sure hate to spend any money for a new one since this one works fine except for using the On1 photo program. Appreciate you help. Merry Christmas and Happy Holidays.

HP Recommended

Your very welcome @bratgrub

 

Please note, most machines with a dedicated GPU from AMD or NVIDIA support Open GL 3.3 and above as long as this GPU was released within the last 4-5 years.

 

https://on1help.zendesk.com/hc/en-us/articles/115000551608--OpenGL-3-3-and-Later-is-Required-How-to-...

 

REO

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