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HP Recommended
Envy all in one
Microsoft Windows 10 (64-bit)

I need to disbale the touch screen pernamenlty. I have removed, disabled, etc...in device manager, but it re-enables every time the computer restarts.

 

The touch screen has a ghost that randomly moves pointer and click multiple times a minute. Like many users state, it's like rain drops on the screeen

 

Ran diagnostics, of course no probelms found. Calibrated the touch screen, still fails.

 

I have restored the unit to factory default. Updated all the drivers, etc.....still touch screen fails. only way to use the computer is to fight to get into device manager and disable it.

 

Has HP anyway to pernamaently disable the touch screen?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hey there! @48max,

 

Were there any physical damages to the screen?

 

Please share the product number of the PC to assist you better.

 

Try the steps recommended below to disable touchscreen on the PC.

  • In the search box on the taskbar, type Device Manager, then select Device Manager.

  • Select the arrow next to Human Interface Devices and then select HID-compliant touch screen. (There may be more than one listed.)
  • Select the Action tab at the top of the window. Select Disable device, and then confirm. If there's more than one HID-compliant touchscreen device listed, perform steps 2–3 for that one too.

Note: Restarting the laptop would reinstall the touchscreen drivers and the touch would get enabled again.

 

To permanently disable the touchscreen try the steps recommended below.

 

1. In search type regedict Open Regedit

2. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Wisp\Touch

3. Create a new DWORD (32 bit) with the name TouchGate

4. Double click on the newly created DWORD and make sure it has the value 0

(0 = touch disabled, 1 = touch enabled)

 

Hope this answers your query!

 

I hope you have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hey there! @48max,

 

Were there any physical damages to the screen?

 

Please share the product number of the PC to assist you better.

 

Try the steps recommended below to disable touchscreen on the PC.

  • In the search box on the taskbar, type Device Manager, then select Device Manager.

  • Select the arrow next to Human Interface Devices and then select HID-compliant touch screen. (There may be more than one listed.)
  • Select the Action tab at the top of the window. Select Disable device, and then confirm. If there's more than one HID-compliant touchscreen device listed, perform steps 2–3 for that one too.

Note: Restarting the laptop would reinstall the touchscreen drivers and the touch would get enabled again.

 

To permanently disable the touchscreen try the steps recommended below.

 

1. In search type regedict Open Regedit

2. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Wisp\Touch

3. Create a new DWORD (32 bit) with the name TouchGate

4. Double click on the newly created DWORD and make sure it has the value 0

(0 = touch disabled, 1 = touch enabled)

 

Hope this answers your query!

 

I hope you have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

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