Need to scan my passport in Delta Airline App

[DonnaMeglio]

I need to scan my passport into the Delta Airline Website.  The scanner isn't working.  

[Dragon-Fur · Accepted solution]

@DonnaMeglio 

Welcome to the HP English Community --

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@DonnaMeglio wrote:

I need to scan my passport into the Delta Airline Website.  The scanner isn't working.  

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That will certainly make it more difficult.

Much depends on your printer model, whether it is supported by (and connected to) the device where you are running the application, and perhaps other applications / software installed and supported on the device (computer, tablet, phone).

Without any additional context to what you have and what you are doing, we can certainly offer general help.

Reminders

Scanning Passports generally require that you (your printer / app) can scan the content "at size".

That means you don't want to scan the "Entire" flatbed when you only need to scan a small corner to capture the content.

Most apps, including HP Smart (Windows / Mobile) do include a method to edit the content boundaries and / or edit (Crop) the edges of the content before saving.

In General, most apps require that the printer and the device running the application are on the same network.

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

For example,

Topic:  Use the HP Smart app scan options

Section Scan multi-page two-sided documents (HP Smart app)

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

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 Enter the device type and model name of your HP product

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