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‎01-19-2020 11:44 PM

HP Recommended
I have problem use Netflix app on Windows 10, once full screen the streaming will flickering, even i use Microsoft Edge browser also same, I found out if stream on 720p on Google Chrome will no issue, above 720p will start screen flickering ...Please advise how to solve this issue.
1 REPLY 1

‎01-22-2020 04:22 PM - edited ‎01-22-2020 04:24 PM

HP Recommended

@stvlfy
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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