• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP All-in-One Desktop PC 27-cr0000i (70P55AV)

Hello Friends,

 

I purchased HP All-in-one last year. When I try to connect any external devices such as Dell Laptop/HP Laptop/Mac book HP all in one is not able to detect anything at all. I tired using HDMI to HDMI Cable, HDMI to C Cable, C cable to C cable or vice versa but nothing works. I contacted HP Service center. No Hardware issues were found. HP person came in person to check it but did not have a resolution.

All drivers updated. Any help would be highly appreciated.

 

Regards

Nakul

1 REPLY 1
HP Recommended

I am not sure what the problem is.  

 

You mention all-in-one but you did not give the model of the printer.

 

Printers are peripherals and connect using Wi-Fi or Ethernet to the router.

 

They can connect to a PC using USB or Wi-Fi direct.  I do not know of any all-in-one printers that use HDMI to connect.

 

General help for new router or printer
1 - Restore Wi-Fi setup mode on your HP printer
2 - Wi-Fi connection is lost after router or network settings change
3 - HP Smart help with printer connection.

Please provide the exact model name of the printer for better assistance as I may be able to find videos to show how to connect or fix the problem. A printer can be a PRO or a PLUS or have the letter 'e' after the number and that can make a big difference. Some printers with the same number ID could be a LaserJet, Deskjet, or Officejet.


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.