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kms289
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No HDMI signal recognized byHP Pavilion 22cwa 21.5-inch IPS LED Backlit Monitor

HP Recommended
macOS 10.15 Catalina

I have had a HP Pavilion 22cwa 21.5-inch IPS LED Backlit Monitor since July 2016 and it has worked really well. The past few weeks the HDMI signal keeps cutting out so I am unable to extend my display from my laptop. 

 

The trouble shooting that I have done thus far:

  •  changed HDMI cables
  • confirmed that the ports of my MAC book are working with other devices
  • Unplugged and plugged in the monitor to the main power source
  • Held the power button on the monitor for a minute

 

Despite these efforts, the monitor is still not working consistently. Any advice would be greatly appreciated to fix this. 

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praveen196
HP Support Agent
HP Support Agent
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HP Recommended

@kms289 Welcome to HP Community!

 

I understand that you are unable to connect the monitor to Mac.

 

Here's a few things you need to know when using an HP monitor with a Mac device:

HP monitors are not supported in a Mac environment. However, newer Macs use graphics with VESA modes and can display to most HP LCD monitors.

  • To do this, connect the monitor to the Mac while the Mac is off, and then turn on the MAC.
  • The monitor should operate at 60Hz.The INF and software for the HP monitor are for Microsoft Windows and cannot be run in a standard MAC OS environment.

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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