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- No HDMI signal recognized byHP Pavilion 22cwa 21.5-inch IPS ...

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06-19-2020 11:33 AM
I have had a HP Pavilion 22cwa 21.5-inch IPS LED Backlit Monitor since July 2016 and it has worked really well. The past few weeks the HDMI signal keeps cutting out so I am unable to extend my display from my laptop.
The trouble shooting that I have done thus far:
- changed HDMI cables
- confirmed that the ports of my MAC book are working with other devices
- Unplugged and plugged in the monitor to the main power source
- Held the power button on the monitor for a minute
Despite these efforts, the monitor is still not working consistently. Any advice would be greatly appreciated to fix this.
06-23-2020 03:42 PM
@kms289 Welcome to HP Community!
I understand that you are unable to connect the monitor to Mac.
Here's a few things you need to know when using an HP monitor with a Mac device:
HP monitors are not supported in a Mac environment. However, newer Macs use graphics with VESA modes and can display to most HP LCD monitors.
- To do this, connect the monitor to the Mac while the Mac is off, and then turn on the MAC.
- The monitor should operate at 60Hz.The INF and software for the HP monitor are for Microsoft Windows and cannot be run in a standard MAC OS environment.
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