• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
Microsoft Windows 11

When i click on the dropdown, I cannot see the option "turn off screen". How can i fix this?Screenshot 2023-11-21 000214.png

2 REPLIES 2
HP Recommended

It might depend on the model number of the PC.  Assuming some things here, but by using "turn off screen" as a clue, perhaps you do not wish to shut down but please explain what is the goal.  If this is a laptop or All in One, then the closest thing would be Sleep or Hibernate, while if a desktop, just turn off the monitor.

Here is an explanation for the difference between Sleep and Hibernate

https://www.howtogeek.com/102897/whats-the-difference-between-sleep-and-hibernate-in-windows/

 


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
HP Recommended

Sorry, I realize now I did not provide nearly enough info. It appears the problem has resolved itself, because I just opened my computer this morning and the "turn off screen" option appears to be working. Thanks for replying!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.