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‎11-21-2023 01:05 AM

HP Recommended
Operating System: Microsoft Windows 11

When i click on the dropdown, I cannot see the option "turn off screen". How can i fix this?Screenshot 2023-11-21 000214.png

1 person had the same question
2 REPLIES 2

‎11-21-2023 06:25 AM

HP Recommended

It might depend on the model number of the PC.  Assuming some things here, but by using "turn off screen" as a clue, perhaps you do not wish to shut down but please explain what is the goal.  If this is a laptop or All in One, then the closest thing would be Sleep or Hibernate, while if a desktop, just turn off the monitor.

Here is an explanation for the difference between Sleep and Hibernate

https://www.howtogeek.com/102897/whats-the-difference-between-sleep-and-hibernate-in-windows/

 


I'm not an HP employee.
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‎11-21-2023 10:38 AM

HP Recommended

Sorry, I realize now I did not provide nearly enough info. It appears the problem has resolved itself, because I just opened my computer this morning and the "turn off screen" option appears to be working. Thanks for replying!

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