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- OUCH! Dropped desktop AIO now have lines on screen! HELP!

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09-19-2022 02:16 PM - edited 09-19-2022 02:18 PM
Accidentally knocked my AIO Pavilion off desk and now I have bright red and green lines going vertically and horizontally. Computer still works fine but my LCD might be toast. On HP website no LCDs are available. Are LCDs interchangeable between AIOs as long as size is same? Any help is appreciated. Thanks
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09-19-2022 04:52 PM - edited 09-19-2022 04:54 PM
Typically the screen is made by LG or Samsung and after disassembly one can look up the OEM part number
Your parts breakdown is here
and the screen is # 652255-001 and I see it for too high a price on eBay
It looks to be a Samsung but cannot be sure unless disassembled.
If the Samsung part number is LTM200KT10 then you can get it from Asia cheaper
https://www.aliexpress.com/w/wholesale-ltm200kt10.html
if you are still running windows 8 please take the free upgrade to windows 10
To be safe I recommend you install the free splashtop on your system and configure for auto logon. That way if the displlay goes out you can log in remotely froim a smartphone or another computer to still use the system.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
09-19-2022 04:52 PM - edited 09-19-2022 04:54 PM
Typically the screen is made by LG or Samsung and after disassembly one can look up the OEM part number
Your parts breakdown is here
and the screen is # 652255-001 and I see it for too high a price on eBay
It looks to be a Samsung but cannot be sure unless disassembled.
If the Samsung part number is LTM200KT10 then you can get it from Asia cheaper
https://www.aliexpress.com/w/wholesale-ltm200kt10.html
if you are still running windows 8 please take the free upgrade to windows 10
To be safe I recommend you install the free splashtop on your system and configure for auto logon. That way if the displlay goes out you can log in remotely froim a smartphone or another computer to still use the system.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it