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limegreenicy
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On-Screen Menus glitched

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HP 25x 24.5-inch Display (3WL51AA)
Microsoft Windows 10 (64-bit)

I've had my monitor for about a year now, although recently the on-screen menus are glitching. It rapidly, on its own, switches the on-screen menus to locked and unlocked. It happens at random, and I tried to unplug/plug in again, re-install the drivers, etc but it keeps happening. I attached a video of what it looks like

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Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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@limegreenicy

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

And, also refer to this article: https://support.hp.com/us-en/product/hp-value-27-inch-displays/3989902/model/16462325/document/c0006... By the end of the article you will be able to isolate the issue.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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