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12-07-2020 07:09 AM
you have the wrong GPU driver loaded
I have no idea at all what is is inside your PC, in the PCI-e x16 slot , no photo of rear of your PC or inside;
but if there is card there it needs a matching and current, GPU w10-64bit driver.
I call wrong driver.
Desktops are great this way , we can run over 1000 cards in that slot and do vast things better.
I can not see your PC what matters is now, not what shipped new ,only NOW matters.
if no card there get the HP HP driver off the Hp.com support page for you PC,
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