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PBP issue with HP ENVY 34c 34-inch Media Display

HP Recommended
ENVY34 c
Microsoft Windows 10 (64-bit)


On the introduction page, both inputs take half of the screen, which means the ratio is 21:18. But on my monitor, both inputs keep the raito of 21:9, so there are  huge black-bars on both top & bottom side.


I have installed "my display" but it not even have an option about the PIP or PBP feature.


HP Support Agent
HP Support Agent
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HP Recommended



Welcome to HP Community


I have gone through your Post and would like to help


To assist you better would it be possible for you to post a picture of the issue


Also let me know if you are connecting this Monitor to an HP Computer


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

I Am An HP Employee

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