cancel
Showing results for 
Search instead for 
Did you mean: 
B__D
New member
1 0 0 0
Message 1 of 2
151
Flag Post

PBP issue with HP ENVY 34c 34-inch Media Display

HP Recommended
ENVY34 c
Microsoft Windows 10 (64-bit)

 

On the introduction page, both inputs take half of the screen, which means the ratio is 21:18. But on my monitor, both inputs keep the raito of 21:9, so there are  huge black-bars on both top & bottom side.

 

I have installed "my display" but it not even have an option about the PIP or PBP feature.

 

1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
22,744 22,731 1,364 1,380
Message 2 of 2
Flag Post
HP Recommended

@B__D

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

To assist you better would it be possible for you to post a picture of the issue

 

Also let me know if you are connecting this Monitor to an HP Computer

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation