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HP Recommended
Pavilion Desktop - 570-p030nj
Microsoft Windows 10 (64-bit)

Hi.

 

i have a Pavilion Desktop - 570-p030nj

he stopped showing signal on my (working) screen

there is power for the fans (no error beeping) and power light and such but no signal

 

from what i understand the problem is the onboard VGA (and HDMI) port (following these steps https://support.hp.com/bg-en/document/c03518095#c03518095_listen    )

 

i have a few questions

  • 1. is there a way to verify that this is the problem
  • 2. there is an Video Graphics (on PCI-E x16 socket) with no ports - AMD Radeon R5 435.  what is it used for?
  • 3. and if i would replace this Video Graphics with new one with ports can it replace the onboard  faulty ports and fixed the problem?

 

TNX

 

Motherboard--

c05382627.jpg

AMD Radeon R5 435---

 
 
IMG_0416.jpg

 

 

 

1 REPLY 1
HP Recommended

@menash 

 

Its specs

 

     https://support.hp.com/au-en/document/c05400938

 

It has AMD Radeon R5 435 (2 GB) video card and clearly says Integrated video is not available if a graphics card is installed. Therefore no on-board ports work.

 

>>>> can i add Video Graphics instead?

As shown on its specs, it already has a video card.

 

Regards.

 

Regards

BH
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