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HP Recommended
Pavilion XW27 Monitor
Microsoft Windows 10 (64-bit)

I recently bought a second hand HP Pavilion xw27 Monitor.  It did not come with a power plug.  I am based in the UK and bought an AC adaptor that output at voltages between 3 and 12 but even at 12 this does not seem to be enough to power on the monitor.

 

Does anyone know what power should be supplied to this monitor in volts?  I see the power ratings on the spec sheet but presumably it does not require 100-240 volts as 12 volts was enough for it to flicker to life and attempt to boot but die again.

 

https://support.hp.com/gb-en/product/hp-pavilion-27-inch-displays/7274719/document/c04801575

 

I am not hugely knowledgable with the physics behind the voltage so was not sure what size of plug I needed as the adaptor I bought on Amazon is going to be returned. 

 

https://www.amazon.co.uk/gp/product/B017OMEW4Q/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@waldomagician

 

You need part number 735297-001 as shown:

 

   http://partsurfer.hp.com/Search.aspx?searchText=J7Y63AA

 

And you can order from Amazon UK

 

       https://www.amazon.co.uk/HP-ADAPTER-45W-19V-2-37A-TPV-735297-001/dp/B016I0BJ8M

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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3 REPLIES 3
HP Recommended

@waldomagician

 

You need part number 735297-001 as shown:

 

   http://partsurfer.hp.com/Search.aspx?searchText=J7Y63AA

 

And you can order from Amazon UK

 

       https://www.amazon.co.uk/HP-ADAPTER-45W-19V-2-37A-TPV-735297-001/dp/B016I0BJ8M

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thanks banhien

 

Part on Amazon was very expensive have ordered a copy from Amazon

 

https://www.amazon.co.uk/gp/product/B001F8Z2VI/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

 

Will update if this is a good match

HP Recommended

Hi Banhien,

 

I got the cheaper matching part on Amazon and now have a functioning screen, thanks for your help!

 

Waldomagician

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