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Jaydee100
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Pc turns on monitor goes to sleep

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Hp pavilion a6300f desktop

Hi,i have desktop Hp pavilion a6300f that didnt turn on at all the only way i got it to start was taking out the motherboard and doing the heating it up trick and it turned on.everything was working fine until my screen froze and i had to force shut down now when i turn the pc back on i cant get a monitor signal it keeps going to sleep, but my pc is turning on fine fans spinning lights on but monitor goes to sleep.

 

I tried the unplugging power cords unplugging vga cord no sucess so it cant be the vga cord or the power cords because they work fine tried on another pc tower and the monitor is working fine with another pc aswell

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Echo_Lake
HP Support Agent
HP Support Agent
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@Jaydee100
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Before troubleshooting startup issues, remove or disconnect all discs and devices from the computer.

  • Step 1: Remove discs and devices (do not skip any troubleshooting steps if you feel steps are repeating) 
  • Step 2: Perform a hard reset
  • Step 3: Run hardware diagnostic tests
  • Step 4: Refresh or reset your PC. Click here: https://support.hp.com/in-en/document/c04718479 to complete the troubleshooting steps. By end of the article, you will be able to fix the issue.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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