cancel
Showing results for 
Search instead for 
Did you mean: 
SassDom
New member
3 2 0 0
Message 1 of 6
358
Flag Post

Pencil for HP Envy 13-ad1xx

HP Recommended
HP Envy 13-ad1xx

Hi, I have not been able to find a pen that I can use to write on my HP Envy 13-ad1xx laptop.

The HP pen is not compatible.  The Stylus works (though not well) however I need a pen with more precision.

Any suggestions?

5 REPLIES 5
Kumar0307
HP Support Agent
HP Support Agent
20,530 20,532 1,497 1,747
Message 2 of 6
Flag Post
HP Recommended

Hi @SassDom

Welcome to the HP Support Community. 

To assist you better, what model HP PC are you using?

Refer to this document to know how to find the Product Name or Product Number.

 

Keep me posted for further assistance.

KUMAR0307
I am an HP Employee

0 Kudos
SassDom
Author
New member
3 2 0 0
Message 3 of 6
Flag Post
HP Recommended

HI,

It is a HP Envy 13-ad1xx

 

0 Kudos
Kumar0307
HP Support Agent
HP Support Agent
20,530 20,532 1,497 1,747
Message 4 of 6
Flag Post
HP Recommended

@SassDom, thank you for your response.

 

However, this is not the exact model number. Instead of xx at the end, there will be numbers.

Kindly check my previous post to know how to find the exact product information.

Note: Do not post the PC serial number or any personal information in a public post for security reasons.

 

Keep me posted.

KUMAR0307
I am an HP Employee

0 Kudos
SassDom
Author
New member
3 2 0 0
Message 5 of 6
Flag Post
HP Recommended

Sorry, Thanks for your help

Product: 3DBO9PA#ABG 

Model 13-ad141TU

Ta

0 Kudos
Kumar0307
HP Support Agent
HP Support Agent
20,530 20,532 1,497 1,747
Message 6 of 6
Flag Post
HP Recommended

@SassDom, thank you for the information.

 

According to the Maintenance and service guide of this PC, I'm afraid this device does not support HP Pen or Stylus, although, you can make use of a passive stylus instead, here's all you need to know about the same:

 

passive stylus (also known as a capacitive stylus) functions the same as your finger on the screen. Passive styluses do not require batteries, and they work on any touch screen device.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation