Power adapter HP 24ES

[MAXRI]

Hi

can anyone help me understand the model (or part number) of the original power adapter for HP monitor 24es ?

I've already called hp support and no one knows the answer: I'm speechless.

Thank you

[Chimney_83]

Greetings @MAXRI, 

Welcome to HP Forums and thanks for the post. 

I understand that you are looking for the part number of the power adapter of your monitor, is that right?

Not to worry, I will be glad to assist you. 

Have you tried our parts store website?

Please click here for the specifications of your monitor. 

Found the list of parts of your monitor. Click here for the parts store.

Enter the product number of your monitor on the parts website to get the part number. 

The product number of your monitor is T3M78AA.

Power cord part number is 8121-0740

Power module/adapter is not listed as you have mentioned. 

Recommend you contact our parts store over the phone and check if they can help you with the power adapter. Click here. 

However, based on the specifications of the monitor, it uses a 25W adapter. 

Keep me posted. Good Luck.

[Louisgms]

Hi! @ Chimney_83

My Monitor has been replaced by other one by HP due to some problem. But the local dealer I have purchased HP from they didn't give me Power cable, HDMI cable and Software CD with the replaced one.

As far I understand with a replaced new Monitor HP will must provide all the necessary accessories with it. My local dealer says I will have to use things from my previous monitor. 

I think the local dealer is doing something else with me.

How can I verify this with HP. Thanks Louis