cancel
Showing results for 
Search instead for 
Did you mean: 
aragonfd
New member
2 1 0 0
Message 1 of 4
209
Flag Post

Problem with OSD

HP Recommended
T3M88AA
Microsoft Windows 10 (64-bit)

I have a 27er monitor. The OSD acts erratically. When I can display the OSD Main Menu, it will either scroll contiuously up and down the menu OR  it won't let me scroll at all. At the Quick View menu, it won't let me scroll up or down. The Up or Down arrows only closes the menu. What's up with that?

3 REPLIES 3
KrazyToad
HP Support Agent
HP Support Agent
22,705 22,692 1,363 1,378
Message 2 of 4
Flag Post
HP Recommended

@aragonfd

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Are you able to Restore the Monitor settings back to factory settings using the OSD Menu?

 

If you are unable to Restore it, please contact HP Support in your region for service options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

0 Kudos
aragonfd
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Thank you, KrazyToad! I would be satisfied if I could reset to default settings but I can't even do that. The closest service center is about 40 miles from my house and they want me to bring in the monitor for diagnostics. I'll try to do that soon.

0 Kudos
KrazyToad
HP Support Agent
HP Support Agent
22,705 22,692 1,363 1,378
Message 4 of 4
Flag Post
HP Recommended

@aragonfd

 

Thanks for keeping me posted

 

Drop us a message anytime you need help

 

Thank you

KrazyToad
I Am An HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation