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HP Recommended
Hp Z2 SFF g5
Microsoft Windows 10 (64-bit)

I transferred my quadro rtx 3000 from my z2 to another computer in my house and now it wont install the drivers. The card worked in the z2 just fine beforehand and it allowed me to play call of duty on the z2. The z2 worked just fine but I wanted to keep the rtx 3000 because it was definitely interesting and I was giving the desktop to my kid. I have hooked it up exactly the way it came from the z2 and when I check gpuz, it comes up with a partial nulled device id. Also I tried modifying the display drivers and even that didn't work. it gave me a nvidia platform controllers and framework error code 31. 

1 REPLY 1
HP Recommended

Hello

[start]This is an automatic response
in order to avoid writing the same thing each time

Some elements may therefore not apply to you 
To be able to answer you effectively, we need some information

 

we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

Give the full name with the product number P / N


this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

Give the full version of windows

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