Radeon HD5450 Graphics Card

[ALANDJ]

Hoping that someone can assist me with this ?? I recently purchased the above gaphics card for use with the above PC, hve downloaded the required drivers but continually get Red, Blue, Green & Wite screen that continually cycles through the colours ? I have looked for solutions and attempted everything i can find including continually pressing F8 to boot the unit into safe mode but no success !! any advice, suggestions etc. will be appreciated !!

Thanks,

Alan.

[Paul_Tikkanen]

Hi, Alan:

What driver did you use?

There are no W10 drivers for that card on the 8300 AIO support page.

[ALANDJ]

Hi Paul,

Thanks for the quick response ! On the Radeon driver site they show two that are for use with Windows 10 64 bit !

Versions 15.7.1 WHQL & 16.2.1 Beta, I also loaded a blank hard drive into the PC with a Windows 10 installation disk as if i were going to load a fresh version of windows and i receive the same result, solid colours ? no sign of Windows loading etc. If i remove the graphics card everything runs fine on the Intel built in graphics device ??

Regards, Alan.,

[Paul_Tikkanen]

You're very welcome, Alan.

In other words, the Radeon card doesn't even work as far as producing a normal display, when you first turn on the PC?

Unfortunately, I wouldn't know what to do about that.  In that case, I would say the card is bad.

Did you put thermal paste on the parts of the graphics card that make contact with the heat sink?

If not, you may have wrecked the card because those chips get hot very fast.

Drivers...You can't use the AMD drivers for the MXM card from the AMD website.

You can only use the drivers on the support page for the 8300 AIO.

That means you would have to try manually installing the W8.1 graphics driver.

I don't think the auto install method will work.

[ALANDJ]

Hi Paul,

Thanks for reply !

Correct the card produces solid colours and nothing else !! Had the chip well covered in thermal paste so no problems there, also tried the card in an HP laptop with W7 and got the same results, believe you are correct in stating that the card is bad so i will not waste any more time trying to get the thing to work !!

Could you please point me towards the support page for the 8300 AIO, have had no joy trying to find a list of drivers, all i get is messsages stating that the product is not supported ??

Once again thanks for your assistance, really appreciated !!!

Regards, Alan.

[Paul_Tikkanen]

You're very welcome, Alan.

Here is the link to the support and driver page for your PC...

https://support.hp.com/us-en/drivers/selfservice/hp-compaq-elite-8300-all-in-one-desktop-pc/5272027

[ALANDJ]

Hi Paul,

Thanks once again for your help !! will try the 7650a mxm 3.0 board mentioned in the spare parts guide ??

Regards, Alan.

[Paul_Tikkanen]

Anytime, Alan.

That would be a good idea....and you already ordered the correct heat sink.