HP 27es 27-inch Display Issues

[aadilmehmood]

I am having a similar issue , mine was purchased last year and local warrantly is still left. Can anyone guide me how it can be resolved?

[Riddle_Decipher]

@aadilmehmood

(Peace be unto you)

Welcome to the HP Forums,

We'll be with you until it's all sorted.

Here's what I recommend you do, to fix issues with the menu button malfunctioning among other issues mentioned on the OP (original post), that said, if you have any specific issues that hasn't been mentioned by the OP, please write back to me with the details, so that I may help you accordingly, for now, try the below steps:

1. Cycle the power on the monitor as follows:

   1. Turn off the monitor. The power light on the monitor should be off. Leave the computer turned on.

   2. Unplug the power cord.

   3. Wait 5 seconds.

   4. Plug in the power cord.

   5. Press the power button on the monitor to turn on the monitor.

      One of two things happens:

      • The image from the computer displays on the monitor and you can use the computer again. This indicates that the monitor was unable to detect that the computer had awakened from suspend mode. Turn the monitor off when it is not being used or disable suspend mode on the computer. For some computers, updating the BIOS can correct these types of suspend problems.

        OR

      • The power light on the monitor comes on but the screen displays one of the messages again. The monitor is not receiving a video signal from the computer that it can detect and use. Continue using these steps.

2. If the computer is on, wait until the hard drive activity light on the computer is not lit and then press and hold the Power button on the computer case until the computer turns off.

3. If the monitor has a factory reset or restore option, set it. Press the Menu button on the front panel and select Factory Reset.

4. Wait 5 seconds and then turn on the computer by pressing the Power button again.

5. Adjust the Windows display resolution to a setting that is compatible with the monitor.

If this doesn't work and you haven't tried this yet, could you check with an alternate video cable, using either VGA or HDMI? 

And then, let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

[aadilmehmood]

Thankyou for your suggestions , bedore i can try anything mentioned above all of a sudden my lcd is working fine as new! I dont know what caused that issue maybe hardware is failing i dont know but for now its working perfectly fine, any ideas whats happening?

[Jeet_singh]

@aadilmehmood,

It looks like you were interacting with @Riddle_Decipher, but he is out for the day & I'll be glad to help you out, 
I'm the Jeet_Singh & I'm at your service. 

After reviewing your post thoroughly, I'm glad to hear you found the solution you were looking for.

However, I'll not be able to tell you the exact reason why it started working, I guess it could possibly be a loose connection which might have fixed when you have restarted the computer or moved the cables.

I would personally suggest you keep the computer under observation and check how it performs.

If you need any assistance in the future, please don't hesitate to reach out to us again.

I hope both you and your product works great and remain healthy for a long time 😉 

Take care now and do have a fabulous week ahead. 🙂
Regards,