Temperaturas! Ayuda!!

[Elias39]

I recently bought an HP Victus 15, noticed that when unplugged the temperatures are 40 to 50 degrees for both the CPU and GPU (Monitoring by HP Omen HUB) but when plugged in the power supply the CPU temperature goes up to 90 degrees and the GPU temperature still goes up even when I'm browsing the internet, I haven't wanted to play games because I think if it continues like this something would happen to the laptop, any solution? Like removing the turbo boost from the processor or something?

[Max3Aj · Accepted solution]

@Elias39, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

It sounds like your HP Victus 15 is experiencing high CPU temperatures when plugged in, which is a common concern for gaming laptops due to Turbo Boost and power profile settings.

Here’s a step-by-step guide to help you manage and reduce those temperatures:

Disable Intel Turbo Boost (Optional but Effective)

Turbo Boost allows your CPU to run at higher clock speeds, which increases performance but also heat. Disabling it can significantly reduce temperatures.

To disable Turbo Boost:

1. Press Windows + R, type msconfig, and press Enter.
2. Go to the Boot tab → Click Advanced options.
3. Uncheck Number of processors if checked.
4. Click OK and restart.

Alternatively, you can disable Turbo Boost via BIOS:

1. Restart your laptop and press Esc or F10 repeatedly to enter BIOS.
2. Look for Advanced or Performance settings.
3. Find Intel Turbo Boost Technology and set it to Disabled.
4. Save and exit.

BIOS options vary by model. If you don’t see the option, your BIOS may not support disabling Turbo Boost directly.

Adjust Power Plan Settings

1. Open HP Omen Gaming Hub.
2. Go to Performance Control.
3. Set the Power Mode to Balanced or Quiet instead of Performance.
4. You can also create a custom thermal profile to limit CPU usage.

Keep the System Cool

• Use the laptop on a flat, hard surface.
• Consider using a cooling pad.
• Ensure the vents are clean and not blocked.
• You can also request a thermal paste reapplication at an HP service center if the issue persists.

Run HP Diagnostics

Use HP’s built-in diagnostics to check for hardware issues:

• Go to HP PC Hardware Diagnostics and follow the steps to run a System Test or Thermal Test.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support