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HP Recommended
HP Presence Control Kit Microsoft Team Room (3X9J1AV)

Hi Team,

 

Hello from the EY Meeting Room Support Team,

 

We are experiencing an issue with an HP Presence MTR device situated in 

 

Issue Description: The HP Presence display port cable appears to be faulty. Although the device itself is functioning properly, the cable is not. We kindly request that you issue a replacement cable. Please check the attachment for reference.

 

Device details

Name : Host name -02.017 Large Meeting Room 
[edit]: hp - hp presence

Device Model : Prod ID -M78564-001

S No: [edit]

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