-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

Create an account on the HP Community to personalize your profile and ask a question
08-15-2016 06:26 PM
My monitor suddenly has quit working and goes to sleep without coming on. I do get a message saying "check video cable." I have tried disconnecting and reconnecting the DVI cable and power cord. I have had no previous problems.
Solved! Go to Solution.
08-18-2016 10:12 AM
Hi there @dka1,
Welcome to the HP Support Forums! I am happy to assist you with this.
Do you have a spare cable to test with? It is always possible a cable has gone bad for some reason. For example at my home, I have gone through several HDMI cables, because a cat likes to chew them, until they are intermittent.
Do you have another computer to test your display on, or a friend who has a computer you can test your display with? That way you can isolate whether it is an issue with the display, or the cable or your computer.
Please let me know the results, if possible.
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!