Screen does not power on

[spgSCOTT]

Hi

Screen does not turn on. 

Checked pc with another screen, pc is ok, not an issue with pc.

Screen gets power (white light at back of panel lights up) but does not respond to power button at bottom right. 

Warranty status:  

Active: Covered under Manufacturer warranty ,  6  months remaining

Product number:X6W26AA

Please can you tell me how I can contact support, other than with messenger or WhatsApp. I'd prefer email or some form of ticket system but that does not seem possible. 

Thanks. 

[asmita6658]

Hi @spgSCOTT

Welcome to the HP Support Community. 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

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