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‎10-09-2024 04:32 PM

HP Recommended
Product: HP Pavilion All-in-One PC 27-ca1000i (4N5D8AV)

Screenshot_20241009_233056_Gallery.png

Hello there.

 

I have a HP Pavillion that is about 2.5 years old. It seems that the screen has failed. There is no sign of damage and the PC hasn't been moved since initially set up, so there hasn't been any physical issue that has caused this.

 

 

Category:
1 REPLY 1

‎10-12-2024 07:54 AM

HP Recommended

Hi @leighabbott 

 

Welcome to the HP Support Community.

 

Thank you for posting your query. I will be glad to assist you.

 

I see that there is an issue with the hardware and may need repair.

 

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

-Regards

Raj-HP Support

Raj2111
I am an HP Employee

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