Screen keeps blurring whilst i am working

[Kelly507]

Whilst I am working on my all in one computer and maybe have 5-6 tabs open, my screen goes blurry for no obvious reason? and comes back on after a period of time? it doesnt make any difference how many windows I have open. Its been doing this the past 3 days

[Nal_NR]

Hi @Kelly507,

Welcome to the HP Support Community. 

I'd like to help!

To be able to answer you effectively, we need some information.

Have you made any changes to your software or hardware?

Try updating BIOS, Windows update and graphics driver and see if that works. , Click here

Make sure the cables are not loose. 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Kelly507]

Thank you my drivers are all up to date and have checked the wire connections and all are fine.

Yes it is doing it still. It is very frustrating when you are in the middle of working on something and the screen blurs and you are unable to continue. The computer is only just one year old.

[Nal_NR]

Hi @Kelly507,

We are sorry that the issue is not resolved when the above troubleshooting steps were performed.

This might require one-on-one interaction to fix the issue via remote assistance. 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!