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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Video, Display and Touch
- Screen looks broken but there are no signs of outside damage

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05-27-2024 06:57 PM
So I picked up my laptop and I see this. I try resetting it and checking the drivers but no luck. I assumed I must've broken the screen but there is no sign of damage outside the laptop that I can see. It was working just fine an hour ago. I have no idea what could've happened.
05-30-2024 10:31 AM
Hi @doodlebloom,
Welcome to the HP Support Community
I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.
To assist better:
- May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
May I know
- Since when are you facing this issue
- Have you made any changes on your PC post that this issue raised
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.