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- HP Community
- Desktops
- Desktop Video, Display and Touch
- Screen replacement for HP PAVILION ALL-IN-ONE - 24-B327C

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09-04-2020 11:13 AM - edited 09-04-2020 12:10 PM
Screen is cracked and need replacement parts for a HP PAVILION ALL-IN-ONE - 24-B327C. Tried to look up the parts but not sure which one to buy. Any help is appreciated.
801615-001 Panel - 23.8", IPS, FHD, 250nit, AG, ZBD, LGD
848640-002 Panel - 23.8, IPS, FHD, 250nit, AG, ZBD, SDC
848641-003 Panel - 23.8", IPS, FHD, 250nit, AG, ZBD, AUO
863833-003 Touch Panel Kit - HD Module FHD ZBD White, Fangio23
903192-001 LCD Panel - 23.8, IPS, FHD, 250nit, AG, ZBD, BOE
903192-002 LCD Panel - 23.8, IPS, FHD, 250nit, AG, ZBD, BOE
914022-001 Panel - 23.8, IPS, FHD, 250nit, ES7, AG, ZBD, LGD
09-06-2020 05:54 PM
@jspark281 Thanks for sharing your concern with the HP Community,
here's what I'll need, so I may be able to provide an accurate solution:
Where did you get these part numbers from?
Have you compared the data with your display specifications to identify the right one?
- 60.45 cm (23.8 in) 10-point touch-enabled diagonal widescreen full high-definition IPS WLED-backlit edge-to-edge display (1920 x 1080)
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Size: 60.45 cm (23.8 in) diagonal
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Display resolution: 1920 x 1080
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As far as I know, HP does not recommend replacing the screen or such hardware on this device, hence, If you have an HP authorized service center near by, you should be able to take it to them and have it checked,
Here is a link to HP Service Centers, by Country/Region: Click here
P.S: Welcome to HP Community 😉
If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
09-18-2020 12:18 PM - edited 09-18-2020 12:20 PM
Did you get to replace the screen? Is there anything else that we can help you with?
Keep us posted.
TEJ1602
I am an HP Employee