Screen replacement for a HP All-in-One 24-dd0xxx

[brittcruick]

Hi there, I recently took a flight and packed my PC in a checked bag. Unfortunately, the screen broke and I can only use my PC when I have it hooked to an HDMI cord to another monitor. I want to replace my screen without getting a new PC, any advice?

[Nal_NR]

Hi @brittcruick,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I understand that this is a display/screen issue. Since the unit might need repair, I would request you to contact HP Phone support who can schedule a repair as per the warranty and the issue can be fixed.

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.