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‎04-20-2025 06:43 PM

HP Recommended
Operating System: Microsoft Windows 11

Nice day

I hope you are well, I am from Costa Rica and I have the following monitor: 
HP 25x 24.5-inch Display / Model HSD-0011-Q / Prod Number 3WL50AA.

Locally where I can get the replacement of my monitor display, since I love to use it and I would not like to change it for another one.

It was probably damaged by a blow, since it has the following problems (attached photos), as the days go by it gets bigger.

I appreciate the help and support, since I am very happy with the brand, I remain attentive.

 

33f52143-77a6-423e-bb94-5a13bae5ca50.jpeg613caeb6-a462-4d3d-be25-0602764177fa.jpeg

Reply
1 REPLY 1

‎04-22-2025 08:48 AM

HP Recommended

Hey @Bonilla07, 

 

Thanks for reaching out! I suggest contacting our phone/chat support team for personalized assistance. They can provide one-on-one help and may even be able to work their remote assistance magic to fix the problem.

 

Note: There might be a nominal charge for the service they provide.

 

Regards,

Garp_Senchau
I am an HP Employee

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