cancel
Showing results for 
Search instead for 
Did you mean: 
JStrickland1999
New member
1 0 0 0
Message 1 of 2
157
Flag Post

Second Screen is SS usb input works for a moment then quits

HP Recommended
Pavilion 23
Microsoft Windows 10 (64-bit)

I am trying to connect a TV as a second monitor. I have a USB to HDMI connector. When I connect it to the USB ports on the back it works but with very bad resolution. When I connect it to the USB ports on the side the resolution is great but it only works for a moment. After about 30 seconds I hear the connection sound as if I had unplugged the cord and the screen goes off for a sec and then I hear the sound as if it has been plugged back in and the screen comes back on only to repeat the process over and over. Is this because my graphics card cannot handle both screens at one time? Any assistance would be much appreciated. 

1 REPLY 1
KrazyToad
Retired
Retired
22,744 22,731 1,364 1,379
Message 2 of 2
Flag Post
HP Recommended

@JStrickland1999

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

To assist you better please provide me with the complete computer model or the product number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.
 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation