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MSNHottinger
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Setting up a 2nd monitor

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HP Envy 750-514
Microsoft Windows 10 (64-bit)

I am trying to setup a 2nd monitor on my HP desktop. The desktop seems to see the monitor but the monitor displays a message "No DP signal detected" and goes to sleep after 5 minutes. My HP has only 2 HDMI outputs. For my main monitor, I use an HDMI to VGA converter. For the 2nd monitor, I have an HDMI to Display Port cable. I thought this would work but it does not. I have tried both the Auto Detect and Digital input modes for the monitor (a DELL model E2316HR) which has 1 VGA and 1 Display Port for Inputs. So do I need to get a second HDMI to VGA adapter? Will this HP model support two VGA monitors? 

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Echo_Lake
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@MSNHottinger

Thank you for posting on the HP Support Community.

 

Use the following steps to see if a built-in on-screen message is displayed.

  1. Connect the video cable and turn on the computer.

  2. Turn on the display and wait about ten seconds while the computer starts.

  3. While the computer is starting, disconnect the video cable. What happens?

    • If a message is displayed, the display panel is working and the problem is related to the video signal. For further troubleshooting steps, see HP support document, Flat Panel Monitor Displays Message about No Signal, Signal out of Range, Sleep, or Power Save.

    • If the display remains blank, turn off the computer and continue troubleshooting.

    • Some displays do not have on-screen messages but instead use the lights to indicate no signal. When you disconnect the cable, instead of an on-screen message, the light turns amber, indicating that the display lost signal and is working properly, but is out of range, or not receiving the signal.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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