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HP Recommended
HP M32f FHD Monitor
Microsoft Windows 11

Can anyone provide an active channel of communication to submit a formal complaint ? To date several calls made to which the nature of the issue was not clearly understood. Emails to customer support have all been unanswered, the whats app option had me waiting for an hour with only the automated response, no customer service agent joined as instructed ???

2 REPLIES 2
HP Recommended

Hi @kenny-

 

I'd like to help!

 

Welcome to the HP Support Community.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

Elohi_NR
I am an HP Employee
HP Recommended

Hi @kenny-,

 

I did not hear back from you so I will close out this case for now. Please contact me again if you still need any help. Have a great day!

Elohi_NR
I am an HP Employee
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