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JIMBO819
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Message 1 of 2
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TOUCH SCREEN NOT WORKING AFTER WINDOWS 10 REINSTALL

HP Recommended
Pavilion All-in-One - 27-a240se
Microsoft Windows 10 (64-bit)

TOUCH SCREEN NOT WORKING AFTER WINDOWS 10 REINSTALL. CAN'T LOCATE DRIVER ON HP WEB SITE. Pavilion All-in-One - 27-a240se RUNNING WINDOWS 10 64 BIT

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asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @JIMBO819

 

Welcome to the HP Support Community. I'd be happy to assist you with the touchscreen issue.

 

Please try these steps to update the computer - 

 

Step 1 Windows Updates -

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 2 HP Support Assistant Updates -

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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